Privacy Policy

Last updated: Jan 7^th, 2026

This Privacy Policy explains how AiAtrails (“we,” “us,” or “our”), operating through aiatrails.com, collects, uses, stores, and protects your personal data when you visit our website or purchase our digital products.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

AiAtrails
Email: contact@aiatrails.com
Website: aiatrails.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity data: name, surname (if provided)
Contact data: email address, billing address
Transaction data: purchased products, order ID, payment status
Technical data: IP address, browser type, device information
Usage data: interactions with the website (via cookies and analytics)

We do not collect or store full payment card details. Payments are processed securely by third-party payment providers.

3. How We Collect Your Data

We collect personal data when you:

Place an order on our website
Contact us via email or contact forms
Subscribe to emails or newsletters (if applicable)
Browse the website (via cookies and similar technologies)

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and legal bases:

Purpose	Legal Basis (GDPR)
Process orders and deliver digital products	Performance of a contract (Art. 6.1.b)
Customer support and communication	Performance of a contract / Legitimate interest
Legal and tax compliance	Legal obligation (Art. 6.1.c)
Website analytics and improvement	Consent (Art. 6.1.a)
Marketing emails (if applicable)	Consent (Art. 6.1.a)

5. Cookies and Analytics

We use cookies and similar technologies to ensure the proper functioning of the website and to analyze traffic.

Where required by law, cookies are used only after obtaining your explicit consent via a cookie banner.

You can manage or withdraw your consent at any time through your browser settings or the cookie management tool available on our website.

6. Data Sharing and Third Parties

We may share your personal data with trusted third parties only when necessary, including:

Payment processors (e.g. Stripe, PayPal)
E-commerce platform providers (e.g. WooCommerce)
Email service providers (for transactional emails)
Hosting and IT service providers

All third parties are contractually bound to comply with GDPR and process data only on our instructions.

7. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, such as:

Adequacy decisions by the European Commission, or
Standard Contractual Clauses (SCCs)

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

Order and invoice data: as required by tax and accounting laws
Customer support communications: as long as necessary to resolve inquiries
Marketing data: until consent is withdrawn

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise your rights, please contact us at contact@aiatrails.com.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): https://www.aepd.es

13. Contact

If you have any questions about this Privacy Policy or our data practices, please contact: