FAQs

What am I purchasing and How do I pay?

You are purchasing a digital file. Upon request using our “Contact” section, you will receive an infinite definition, personalized (to make sharing uneasy) PDF file that you can print at home or at a professional print shop.

Once you have received your file, check it and, if you like it, you can pay 4.99 € via Paypal: @JosepCastellnouRibau.

We trust you. You can trust us,


What does “infinite definition” mean?

Our profiles are delivered as vector or ultra-high-resolution files, which means they can be printed at very large sizes without losing sharpness or detail.


How do I download my file?

You will receive a PDF file to the email you provide us. It is for you to keep it and download it as many times as you wish.

Any issues, questions, contact us at contact@aiatrails.com


What sizes can I print?

Our designs can be printed in multiple sizes, from small frames to large wall art.
You can scale the file to your needs while keeping excellent quality.

For best results, we recommend choosing a size that matches the aspect ratio of the design or asking your print shop for guidance.


How should I print the profile?

You have several options:

  • Print at home using heavy, high-quality paper or cardstock.
  • Use a local print shop.
  • Upload the file to an online printing service.

For premium results, matte or semi-gloss paper is usually ideal.


Which paper should I use?

We recommend 200–300 gsm paper or similar photo/art paper for the best appearance and durability.


Can I get a refund?

Because this is a digital product, refunds or cancellations are generally not possible once the file has been downloaded.

However, if you have any problem with the file, contact us and we will gladly help.


Can I use the profile file for commercial purposes?

The file you will receive will be personalized with your personal information, so sharing it with unknown people, or exposing it to public scrutiny is not advised.

The purchase is for personal use only.
You may print it for yourself or as a gift, but we discourage resale, redistribution, or commercial use of the file.


Can I share the file with others?

Please don’t. Sharing or redistributing the file exposes your personal information to public scrutiny, and it hurts the trust we put in this business.


I’m having trouble opening or printing the PDF.

Make sure you have an updated PDF reader (for example, Adobe Acrobat Reader).
If the problem continues, contact us and we will assist you.


The colors on my print look different from my screen.

Color variations can happen due to differences between monitors, printers, paper types, and settings. Professional print shops can usually help you achieve the best match.


Will there be private information on my file?

Yes. The file you download will show your name and/or email adress somewhere in the pdf. This is to both personalize it and -yes- discourage file sharing. If you want your file unpersonalized, contact us and we will arrange sending you a printed copy