FAQs

What am I purchasing?

You are purchasing a digital download. No physical print or frame will be shipped. After payment, you will receive a high-resolution PDF file that you can print at home or at a professional print shop.


What does “infinite definition” mean?

Our posters are delivered as vector or ultra-high-resolution files, which means they can be printed at very large sizes without losing sharpness or detail.


How do I download my file?

Once your purchase is complete, you will receive a download link.

If you don’t get the download link contact us at contact@aiatrails.com


What sizes can I print?

Our designs can be printed in multiple sizes, from small frames to large wall art.
You can scale the file to your needs while keeping excellent quality.

For best results, we recommend choosing a size that matches the aspect ratio of the design or asking your print shop for guidance.


How should I print the poster?

You have several options:

  • Print at home using heavy, high-quality paper or cardstock.
  • Use a local print shop.
  • Upload the file to an online printing service.

For premium results, matte or semi-gloss paper is usually ideal.


Which paper should I use?

We recommend 200–300 gsm paper or similar photo/art paper for the best appearance and durability.


Can I get a refund?

Because this is a digital product, refunds or cancellations are generally not possible once the file has been downloaded.

However, if you have any problem with your order or the file, contact us and we will gladly help.


Can I use the poster for commercial purposes?

No. The purchase is for personal use only.
You may print it for yourself or as a gift, but resale, redistribution, or commercial use of the file or prints is not allowed.


Can I share the file with others?

Please don’t. Sharing or redistributing the file is prohibited and hurts independent creators.


I’m having trouble opening or printing the PDF.

Make sure you have an updated PDF reader (for example, Adobe Acrobat Reader).
If the problem continues, contact us and we will assist you.


The colors on my print look different from my screen.

Color variations can happen due to differences between monitors, printers, paper types, and settings. Professional print shops can usually help you achieve the best match.


Will there be a watermark on my file?

Yes. The file you download will show your name and email adress in the top right corner of the pdf. This is to both personalize it and -yes- discourage file sharing. If you want your poster watermark free, contact us and we will arrange sending you a printed copy